I'm sure that individuals have the water cups and fill them with drinks they didn’t purchase. This wasn’t the case and I’m absolutely sure that I’m not the one buyer that makes use of Crystal Mild or some other run consume inside their h2o cup.
I can not recall having any outfit, to which I've available measured, rational, and truthful comments, just “dis†the whole point by disregarding it. Any one else, even reasonably crummy functions, no less than desire to try to fix the issue and make the customer joyful.
April twenty five, 2018 at ten:forty eight am I might love to have a gathering With all the proprietor for th Victoria Texas place because I had a problem with the final supervisor she was very rude to me and I didn’t appreciate it so I went to our other site to complain and mr Ramos advised me not to fret her will give my amount into the owner micheal to obtain him contact me give it about a week I explained Alright so recently I found out that the individual I’m complaining about is his wife so I’m not sure if me criticism even was sent I don’t are convinced’s is ver professional I truly feel like going to the press about this total condition mainly because it will not be suitable I have also her the that she thinks that she's untouchable and it’s not ideal for her to think that she could possibly get away with remaining rude to cosomers and staff
On the above day and time, Lisa And that i Rithy as Shopper had get the 11 items of rooster, breast, thigh and leg. The young lady Doing the job for PoPeys was getting my get. The younger told me to wait for eight minutes, we mentioned OK, Right after eight minutes passed I Consumer carry on towards the counter to get our get, I verify Together with the youthful Girl †is this eleven pieces Breast, thigh and leg. The younger Girl put together my get stated †You buy Brest, Thigh and Leg then I stated Certainly. Immediately after getting my purchase I quickly method of the table. We start to count our chicken get, our purchase experienced only ten parts of rooster. I immediately approached the manager and reported†my rooster has only 10 with is brief one particular pieces. The supervisor get in touch with up the young Girl who took this order and said his in need of one particular pieces. The younger lady reported †I give two Breast And that i don’t really know what he did with†then the manager claimed†here your excess, I didn't get ready the purchase for this order †.
Pulled up in your drive with the place, the menu indicator wasn't illuminated ( this was about seven-730pm in this article getting darkish) I discussed to the individual taking the buy ( over speaker box) the menu was not Illuminated, he claimed’ it’s broke†I gave him my order two two pieces foods, a person mild a person dark, each mild no consume.
So this yr in late September early Oct I feel I been given some forms about my lacking checks that I didn’t receive. I filled them out and faxed them about in. Its now early November And that i continue to haven’t been given my checks from them.
Now, I spoke with a single Basic Manager, Xavier, pertaining to this. He instructed me to debate with my husband how the restaurant could allow it to be correct, with possibly a complete refund or possibly a substitute meal. After i named him back again, he educated me that he no more worked for the corporate and gave the title and quantity of the individual who could aid me. I named Brian Savage, and remaining a message. He under no circumstances returned it. I known as the keep and spoke With all the supervisor there.
The attitude that I obtained powering this whole ordeal was if I owed them a thing, and I’m the customer. My knowledge was Ghetto, unpleasant just down correct pitiful. I feel it absolutely was disrespectful to Popeye’s rooster branding and that shop need to be retrained and all present workers should be fired.
I tried to speak to the supervisor, and he basically shined me on. Telling me that it had to be the merchandise I ate former to coming to his cafe. the situation with that, is always that many of us three ate different matters, and all three of us working experience challenges Along with the foodstuff. We won't ever go to a different Popeyes yet again. The Lehi survey wouldn’t let me in, expressing my info. was invalid!
We ended up missing a facet, my Coke was a Cherry Coke (which I locate disgusting, by the way), and after that I had to practically beg for the utensils and dipping sauce, in addition to they billed me for the two Piece White Meat Food (which can be a big difference in price, from what the manager explained to me). At least my husband was in the position to appreciate his, for the most part, given that his wasn’t technically Incorrect.
After i arrived that they had two other problems ahead of me and when I was finally observed by Donna, she referred me to another manager. She was a change chief. She never ever acknowledged me and experienced the nerve to own an Frame of mind and didn’t make any eye Get hold of.
These days (seven/7/2014) at about five:fifty five P.M. – Pacific Time, I knowledgeable conduct from a number of your workers at retailer # – 3322 in La (Watts) California – behavior that I've seen escalate over decades, within the customer support sector. Which includs horse Enjoy of all kinds, even though handling The shoppers purchases (corporation house – foodstuff bought to The client and or supplies, murchantdise etcetera.) without having thing to consider or look after shopper that's in their existence, though laughing and exchanging flippant remarks with coworkers about one another but mainly connected to consumers they do not like, for just one reason or A different (race, age, gender… ). As I have witnessed this pointed to Other folks (though waiting in a line somewhere) quite a few time and many of Those people situations it translated into the above. My experience now strike hard simply because I entered retail store #-3322 acquiring experienced a tricky day I'll expressed a some stress in my facial expression. I found the manager (trim built black male donning a inexperienced shirt) and An additional employee (slender black male donning a purple shirt) taking a look at me and aparently commenting on one thing about me. No problem there, as all of us have appropriate to our oppinions. The trouble developped in the event the server (a youthful Woman donning a red shirt who I’m assuming her title is Jordan – the identify that seems on my receipt) took my order for 3 combos with unique instruction for all three combos, And that i stood by and listened to the server pass on those read more Guidelines (in a single get a side of pink beans and rice [additional rise than beans] grew to become The problem) into the manager – who was getting ready the orders.
So I positioned my buy (totaling $29.ninety five). She didn’t say just about anything after I placed the purchase so I drove nearly window and sat there ulna knowledges for more than 5 minutes. I was so upset that I referred to as the company offices and spoke to customer service. I used to be assured I might hear again. Of course I didn’t. My spouse beloved the rooster even so the practical experience certain me not to go back. Your loss.
I'm shocked that Popeye’s management, at this cafe, doesn't prepare in advance To not operate from food stuff. You may say oh effectively, this occurs. I'd say NO – it need to hardly ever materialize. Administration at this and each other incompetent Popeye’s really should be held accountable similar to each and every other marketplace not less than within their general performance evaluation. My criticism may seem to be petty but I don’t care. I’m as well aged not to speak my intellect any longer.